Privacy policy

Disclaimer

This English version of the privacy policy was translated from the German original "Datenschutzerklärung" and is offered simply as a matter of cusomer service. While it will be updated along with the German original, the German version is to be considered legally binding and correct in any cases of discrepancies and/or errors.

1 Scope of Application

1.1 The following privacy policy applies to the use of the CustosCan website and online store and all its internet domains such as .de, .com etc. This website belongs to and is managed by CustoScan UG (haftungsbeschränkt) Pfaffengrunder Terrasse 2, 69115 Heidelberg, info@custoscan.de, as the responsible party in the sense of Art. 4 of the EU General Data Protection Regulation (“GDPR”). If you have any questions, please do not hesitate to contact us directly.

1.2 We value the protection of your personal data is important to us. We therefore limit the amount of data collected as much as possible as we ill outline below.

2 Data Collection and Processing

If you provide us with personal data by e-mail or via our website (name, first name, e-mail address, postal address) this is generally done on a voluntary basis. These data are used solely for the processing of the contractual relationship and for the handling of your inquiries or your orders. A further use, in particular a passing on of the data to third parties for purposes of advertising, market or opinion research, does not take place. We delete the data collected in this context after storage is no longer required unless there is a legal obligation to retain data. The legal basis is Art. 6 para. 1 lit. b) GDPR or Art. 6 para. 1 lit. f) GDPR.

3 Disclosure to Third Parties

If you have provided us with personal data, it will not be passed on to third parties unless it is

– within the scope of processing your enquiries, your orders and the use of our services to subcontractors commissioned by us, who only receive the necessary data transmitted for the execution of this order and use it for the intended purpose.

– within the framework of the fulfilment of legal obligations to bodies entitled to receive information.

4 Cookies

Please refer to the page "Cookie Policy" for more information.

5 Duration of Storage

We will store your data will only as long as it is necessary for the existing customer relationship and will delete it upon your request. However, this does not extend to your address, payment and order data for a period of ten years as we are required to store this information by German tax and commercial law.

6 Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet.

The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data according to Google’s statements.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: tools.google.com.

This website uses Google Analytics with the extension “_anonymizeIp()”. This allows IP addresses to be processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is therefore deleted immediately.

We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, privacyshield.gov. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. user terms: google.com/analytics/terms, overview of data protection: google.com/intl/en/analytics/learn/, and the data protection declaration: google.de/intl/en/policies/privacy.