Terms and Conditions

Disclaimer

This English language version is provided as a translation for informational purposes only. The only binding version is the German "Geschäftsbedingungen". While this translation should be identical, for all intents and purposes, with the German version, only the German one is binding. In any cases of discrepancies and/or error, the German version is to be considered the correct one.

Application

These terms and conditions are binding for all deliveries and orders placed with CustoScan UG (haftungsbeschränkt ) ("CustoScan" hereafter) between CustoScan and their customers. A customer can be either a natural person or a company or institution represented by one of their employees with the necessary authority.

Contract partners

Any contracts signed are between CustoScan UG (haftungsbeschränkt) i.G. , CEO Hu-Schütt, Pfaffengrunder Terrasse 2, 69115 Heidelberg. Contract partners cannot be natural persons or any private customers. We sell to companies and institutions only.

As the company is still being registered, we cannot provide information as to the company register and registration number at this point. We will update this information as soon as possible and apologize for the inconvienience.

Conclusion of Contracts

All offers on our website are not legally binding but are simply an offer to order.

By clicking the "buy" button you are making a legally binding of the products offered on the website. The contract will be binding as soon as we send you a confirmation by email immediately following your order.

Pricing and shipping

All prices are inclusive of German VAT.

In addition we charge EUR 6.90 for any shippments within Germany. Shipping costs will be presented clearly on the product pages, in your shoping as well as on the order page.

Delivery

All deliveries are processed by FedEx Express. Delivery time will be up to 10 working days. Should any products be subject to different delivery times, these will be presented on the respective product pages.

Payment

Payment is by invoice only. We expect payment within four weeks after delivery. There are no discounts available.

Retention of title

Any and all products remain our legal property until payment has been made and received.

Preise und Versandkosten

Die auf den Produktseiten genannten Preise enthalten die gesetzliche Mehrwertsteuer und sonstige Preisbestandteile.

Zusätzlich zu den angegebenen Preisen berechnen wir für die Lieferung innerhalb Deutschlands pauschal 6,90 Euro pro Bestellung. Die Versandkosten werden Ihnen auf den Produktseiten, im Warenkorbsystem und auf der Bestellseite nochmals deutlich mitgeteilt.

Lieferung

Die Lieferung erfolgt nur innerhalb Deutschlands mit FedEx Express.

Die Lieferzeit beträgt bis zu 10 Werktage. Auf eventuell abweichende Lieferzeiten weisen wir auf der jeweiligen Produktseite hin.

Zahlung

Die Zahlung erfolgt auf Rechnung. Mit Zahlungsziel von vier Wochen nach Erhalt der Ware. Skonto wird nicht gewährt.

Eigentumsvorbehalt

Bis zur vollständigen Zahlung bleibt die Ware unser Eigentum.

Dispute Settlement

The EU commission has created an online platform to settle disputes. This platform serves as a contact point to settle contract disputes out of court that might arise from online business transactions. For more information please refer to http://ec.europa.eu/consumers/odr. We are not required to nor do accept participation to arbitration as offered by this platform.